REFERRAL PARTNERS
Richmond Statutory Consultancy supports solicitors, accountants, wealth advisers, family offices, brokers, compliance professionals, and other trusted advisers whose clients are experiencing adverse-data or AML/KYC friction that falls outside conventional legal, financial, or reputation-management work.
Our role is to provide specialist assessment, remediation strategy, evidence-led case handling, and institutional positioning while respecting and complementing the adviser’s existing relationship with the client.
WHEN TO REFER
When the commercial problem appears to sit behind the data.
A client may have a sound underlying transaction, credible business history, or legitimate financial need, yet still encounter repeated delays, escalation, rejection, or offboarding. In some cases, the cause is not immediately visible.
The client may know the symptoms without knowing the source.
Repeated banking or account-opening difficulties · unexplained enhanced due diligence · investment-platform or broker rejection · lending or refinance friction · payment-provider or insurance onboarding problems · recurring questions about historic adverse information · suspected screening-profile issues · known data inaccuracies or misattribution · unresolved DSAR or rectification problems · repeated friction across more than one institution.
PROFESSIONAL ADVISERS
Designed to work alongside trusted advisers.
Solicitors — specialist investigation, source mapping, and operational case handling alongside legal advice. Accountants and tax advisers — support for directors and business owners facing banking, investment, or finance friction. Wealth advisers and family offices — support for recurring compliance, source-of-wealth, adverse-data, or onboarding complications. Commercial finance advisers and brokers — assistance where lending or refinance is disrupted by unexplained compliance escalation. Compliance consultants and other trusted professionals — external remediation where screening friction falls outside the usual remit.
A COMPLEMENTARY ROLE
Specialist remediation without displacing the existing adviser.
Richmond’s role is not to take over the wider client relationship. We focus specifically on the adverse-data, screening, data-accuracy, and onboarding-friction element of the matter. Where appropriate, we can work alongside the referring adviser and provide structured outputs that support the client’s wider strategy.
Adverse-data audit · source mapping · chronology and evidence review · DSAR strategy · rectification and accuracy challenges · complaint and escalation preparation · screening-provider correspondence · institutional explanation packs · monitoring and follow-up. The referring adviser can remain involved at whatever level is appropriate for the client and the matter.
HOW REFERRALS WORK
Simple, discreet, and structured.
01 — Initial discussion
The adviser contacts Richmond with a high-level overview. No sensitive documents are required unless requested.
02 — Suitability review
Richmond assesses the specialist remit and whether there appears to be a credible remediation pathway.
03 — Client engagement
Where appropriate, Richmond engages directly with the client under its own terms. The adviser may remain involved.
04 — Specialist support
Richmond carries out agreed work and provides structured outputs for the broader advisory relationship.
INITIAL REFERRAL INFORMATION
Enough to understand the issue — not the entire file.
At the initial referral stage, we generally need only a concise overview: client type; broad nature of the issue; institution involved; whether the matter is live; any immediate deadline; known or suspected adverse-data source; whether DSAR or rectification work has been attempted; and whether other advisers are involved.
Please do not send passports, full bank statements, criminal-record documents, or large evidence bundles at the initial referral stage unless requested.
CONFIDENTIALITY
Sensitive matters require controlled handling.
Richmond treats referral discussions and client matters as confidential. Information is used only for assessing or handling the matter, subject to our Privacy Notice and applicable law. Where a matter proceeds, sensitive documents should be exchanged using appropriate secure methods.
We do not publicly identify clients or referring advisers without appropriate permission.
OUR REMIT
Clear boundaries preserve credibility.
Richmond is a specialist consultancy, not a law firm or regulated financial adviser. Our role is focused on adverse-data remediation, screening-profile issues, data accuracy, source mapping, complaint preparation, evidence, and institutional positioning.
We do not provide reserved legal services or regulated financial advice; guarantee profile removal or account opening; conceal ongoing wrongdoing; submit misleading information; or interfere with legitimate current law-enforcement activity. Where specialist advice is required, clients should continue to rely on the appropriate regulated professional.
CLEAN SLATE
Richmond’s flagship adverse-data remediation service.
Clean Slate provides a structured route from diagnosis to remediation and future positioning: Audit → Remediation → Institutional Positioning → Shield. Audit identifies likely sources of friction; Remediation pursues evidence-led challenges and corrections; Institutional Positioning helps explain the position accurately to compliance teams; Shield maintains oversight where future due diligence is likely.
Explore Clean Slate
INDEPENDENCE
Clear relationships. No hidden incentives.
Richmond’s advice and case assessment are based on the facts and suitability of the matter. Any referral or professional relationship will be handled transparently and in a way that preserves the independence of advice provided to the client.
WHY RICHMOND
Because this problem often falls between traditional disciplines.
Adverse-data and AML/KYC friction can sit between legal, financial, privacy, reputation, and compliance work. Richmond provides a joined-up approach focused on practical source investigation, evidence quality, data-rights strategy, screening-provider behaviour, institutional communication, and realistic remediation outcomes.
PROFESSIONAL REFERRAL
If you are advising a client who is experiencing adverse-data or AML/KYC friction and would like to understand whether Richmond may be able to assist, contact us with a brief outline of the issue. Please do not send highly sensitive documents at the initial contact stage unless requested.
Discuss a Referral